Terms and Conditions of Trading

Minimum Order Value

As we have such a vast range of spares and accessories all varying in size, we have had to place a minimum order value of £10.00 to cover our costs. Orders for less than £10.00 will carry a surcharge of £5.00

All prices are are shown in £Sterling and are subject to change without prior notice. You may click on the price to convert to another currency.

All prices shown on our website exclude British VAT which will be added at 17.5% to all orders placed within the European community. If you are a European Community trade customer who can supply us with an international VAT number, please contact us directly to place your order. In this instance VAT will not be charged by us but is payable in the country of destination. Overseas customers outside the European Community will not be charged VAT

Delivery Schedule

We will make every effort to get our products to you as quickly as possible. You will be notified within 5 working days if there is to be a delay and will be given the option to cancel your order. 

Delivery Charges

All items will be sent by UK Royal Mail letter or parcel carrier. Carriage will be charged at 12.5% of the gross order value.

Advice Given By Our Representatives

Please note that we DO NOT offer technical advice on the maintenance of motorcycles or which is necessarily the best part for your specific circumstances (we can't really, we would need a separate site for this alone) but we will endeavour to lead you to the correct part based on the information you have given us.

Returns or cancellations

You must notify us of damaged goods, defects or errors within 24 hours of receipt.

Goods found to be faulty or sent incorrectly may be returned for replacement or a full refund including postal costs. Goods ordered in error may be returned at the customers expense, within 14 days of receipt for credit less post and packing charges against replacement items or for a refund of the cost of the goods, less 15% handling charge providing the goods are returned are in their original packaging, have not been used and are in a re-saleable condition .

If goods are returned damaged or used we reserve the right to refuse replacement or credit.

Payment methods

We accept payment through PayPal. The transaction currency and all terms of payment are in accordance with the terms and conditions of PayPal.

If you wish to issue payment by other methods then please send an e-mail will the relevant details and we will contact you and make the necessary arrangements.

Warranty

Product pictures and descriptions are designed to give an accurate view of the style of products.

Complaints

If you have any complaints please e-mail us or contact us using the details listed on the contact page of this website. We will acknowledge complaints within 5 working days. We will contact you by e-mail or in writing if you prefer. When acknowledging complaints we will also advise you what steps we are taking to resolve it and the time-scale involved. We will do everything in our power to resolve your complaint immediately and will always keep you advised on the current position.

Privacy Policy

All information you give us will be treated in the strictest confidence. Your details will not be passed onto any other third party except from the courier used to deliver your goods.